Hostel Policies

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Melrose Hostel is designed for comfort, safety, and enjoyable experiences. 

Arrivals and Departures - Check-in time is from 3:00 PM to 11:00 PM daily. Check-out time is at 11:00 AM daily. Any guest(s) checking out after 11:00 AM of the check-out day will be charged a $5 late check-out fee (late check-out time: before 12:00 PM). Please make sure you and your belongings are out of the dormitory room and restrooms prior to check-out. All guest(s) checking-out must vacate the hostel premises including the common area by 11:00 AM. Guests must remove any belongings left inside the staff room before 7:00 PM on the day of checkout. Failure to check-in by 11 PM or contact the hostel for late arrival will result in cancellation of the reservation.


Maximum Length of Stay Period - 14 Nights/Calendar Year. Guests are not permitted to stay after this period.


Quiet Hours and Lights Off time is from 11:00 PM to 7:00 AM daily within the dormitories. Common area curfew is from 12:00 AM to 7:00 AM daily as a courtesy to other guests.


Identification - All guests checking in must show a valid photo identification with you (i.e. passport, government issued I.D. card, or driver’s license). All I.D. must have the guest’s Picture, Date of Birth, Issue Date, and Expiration Date. All valid ID must not be expired. All guests must be at least 18 years of age. Melrose Hostel does not accommodate local residents living within the greater Los Angeles area. Melrose Hostel is a traveler’s hostel and has the right to refuse service to anyone. Guests must provide a proof of onward travel upon check-in, no extensions will be granted without a travel itinerary.


Access Code - Melrose Hostel will provide guests with access codes to the front entrance of the hostel, as well as access codes for the Dormitory Room. You are not allowed to share this code with anyone.


Towel - Guests will be given a towel during check-in for the duration of their stay. If you wish to change your provided towel, Melrose Hostel may replace your used towel for a new towel after 2 nights of stay, free of charge. All guests must return their provided towels from Melrose Hostel during Check-Out. Towels given to guests should not leave the Melrose Hostel premises. If the provided towel is not returned at the time of Check-Out, Melrose Hostel reserves the right to charge customers $10 for the cost of the towel. 

Beds - During Check-In, guests are allowed to choose their bunk bed on a first come first serve basis. However, guests are not permitted to switch to a different bunk bed during their stay, unless permission is granted by the Melrose Hostel front desk and staff for an additional fee of $5. 


Guest Behavior - The comfort and safety of all guests is important to Melrose Hostel and staff. Any guest(s) who, in the opinion of our staff, compromise the comfort (odor, noise, harassment, aggressive behaviors, highly intoxicated, etc.) or safety of other guests, staff, or local residents will be asked to leave the hostel premises and will not be given a refund. Guests must be fully clothed within the common areas and dining area. Guests are only permitted to dormitories of their respective gender. For example, no male guest(s) in female dorms and no female guests in male dorms. Any guest(s) who allows a non-guest to stay in Melrose Hostel premises will be charged for the non-guest’s stay. In addition, both the guest(s) and non guest(s) must leave the premises and will not be refunded. 


No Smoking indoors - Smoking is not permitted anywhere inside the building. Smoking is only permitted in the designated smoking area at Melrose Hostel. Any guest(s) found smoking inside the building must leave the premises immediately. Refunds will not be issue for the stay.


No Drugs or Excessive Alcohol Consumption - Drug (marijuana, ecstasy, cocaine, etc.) use in our hostel is forbidden and illegal.  Any guest(s) found using drugs within the building must leave the premises and will also be reported to the local law enforcement. No alcohol content over 12% ABV is allowed on the premises and will be confiscated by staff members. Anyone under the age of 21 is not allowed to drink alcohol on the premises. Moreover, if any staff member(s) deems a guest(s) too highly intoxicated, he/she will be asked to leave the premises. Refunds will not be issued if any of these rules are violated. Melrose Hostel does not serve alcoholic beverages. 


Personal Property - Melrose Hostel is not responsible or liable for the loss, theft or damage to any personal property within the Melrose Hostel property or Melrose Hostel staff room. Guests are allowed to use the provided lockers within the premises on a first come first serve basis. Locks are not provided, but sold at the front desk. Please check with front desk staff for the cost and availability of locks. It is the guest’s responsibility to ensure that their personal belongings are secure at all times. *** ANY  ITEMS LEFT IN THE SHOWERS, RESTROOMS, AND/OR REFRIGERATOR WILL BE DISPOSED OF.  PLEASE MAKE SURE TO TAKE YOUR BELONGINGS WITH YOU. ***  


Damage to Melrose Hostel Property - Guests must reimburse Melrose Hostel for any damage caused by disrupting behavior during their stay. Melrose Hostel reserves the right to charge the guest for any damages to the property caused by the guest. The amount charged will be decided by Melrose Hostel Staff.


Liability - Melrose Hostel is not responsible for personal injury as a result of any guest(s) behavior.                                                                                                             


Guest Information - Melrose Hostel may store and use information supplied by the guest(s), however, we will never disclose any personal information for the purpose of promoting our business, or to the benefit of any third party solicitation.


Sale - All Sales are Final. No Refunds or Exchanges. All reservations must be paid in full at check-in. All phone reservations must be paid in full at the time of booking. All changes, cancellations, and requests to the reservation must be made 24 hours prior to the check-in date/time (3:00 PM daily). Any cancellation within 24 hours of check-in time will not be accepted. Guests will not be refunded for any cancellations after check-in. Deposit is non-refundable. All credit/debit cards used during the time of payment must match the valid ID of the guest(s).


Errors and Amendments - Melrose hostel reserves the right to amend the price list, order forms, web page, order acknowledgement, invoice, and other documents issued by Melrose Hostel without liability.

International/Out of States Travelers

All guests must present a valid, government issued ID or an unexpired passport. Melrose Hostel does not accommodate local residents living within the greater Los Angeles area. Melrose Hostel is a traveler's hostel, guests may be asked to show a proof of travel via travel itinerary upon check-in.

Rates

All Rates posted are EXCLUDING tax imposed by the State of California and the City of Los Angeles.


All Rates are subject to change depending on the Availability.